Refund Policy
Refund Policy
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return or refund under the following conditions:
1. Eligibility for Refunds
You must request a refund within 30 days of receiving your order.
The item must be unused, in its original packaging, and in the same condition that you received it.
Proof of purchase (order number, receipt, or confirmation email) is required.
2. Non-Refundable Items
Gift cards and downloadable digital products are non-refundable.
For hygiene reasons, certain personal care items cannot be returned if opened.
3. Refund Process
To initiate a refund, please contact our customer support team at [infoblacbelt@gmail.com] with your order details.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
4. Exchanges
If you received a defective or damaged product, we are happy to replace it at no extra cost. Please contact us within 7 days of delivery with photos of the issue.
5. Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Original shipping charges are non-refundable.
6. Contact Us
If you have any questions about this Refund Policy, please email us at [infoblacbelt@gmail.com].